"It's about our
patients and clinical care providers. We have reduced waste
and rework and enabled our caregivers to provide the best care at
the right time, the right place, the right way, the first
time. We have achieved significantly superior clinical
results with significantly lower costs."
- Dr. Imran
Andrabi, Sr. Vice President & Chief Physician Executive
Officer, Mercy Health Partners and Sr. Vice President, Clinical
Innovation, Office of Operations and System Effectiveness, Catholic
Health Partners
In support of its customers' operational goals, Care Logistics
provides a leadership mindset curriculum and process reworking,
empowered by Enterprise Logistics Software, to help hospitals
achieve reliable and predictive performance in the areas of
throughput, quality and experience.
Care Logistics' hospital partners have been able to reduce their
average length of stay in the facilities by 25%, dramatically
reduce the cost per case and significantly improve the quality and
safety of the patient care they provide. As a result,
patient, physican and staff satisfaction has improved
significantly, which has meant improved market positioning for
their client hospitals. Care Logistics' mission is "Customers
First: Dramatic Results."
Care Logistics coordinates and integrates hospitals' clinical
and non-clinical patient movements and order executions to achieve
optimal patient flow. This reduces patients' length of stay,
increases revenues, improves quality and adds immediate patient
capacity.
Through a proven four-step process,
Care Logistics helps hospitals reduce length of stay, decrease case
costs, improve quality metrics and improve patient
satisfaction. First, Care Logistics creates a culture of
efficiency in which system goals are determined and operational
milestones are created as a new operational paradigm. Second,
a new Care Coordination Model is designed, based care coordinators
exercising new efficient processes, with real-time performance
feedback, designed to create breakthrough performance. Third,
the Enterprise Logistics Software Suite is implemented to service
patient logistics, order logistics, mobile logistics for
physicians, staffing logistics and real-time performance analytics.
And fourth, real-time operational management is established, with
daily and weekly operational reviews of standard operating
procedures, using the Enterprise Logistics Software for real-time
performance feedback.
"By using our
expertise to redesign care coordination empowered by our enterprise
logistics software, we help our hospital partners lower costs, add
patient capacity and improve patient care quality. Our
Hospital Operating System sets the stage for our customers to excel
by enabling them to achieve reliable and predictive operational
performance. They achieve increased levels of quality
healthcare while reducing the costs needed to deliver their
services."
- Karl Straub,
President, Care Logistics